Shipping Policy

Last Updated: August 2026

Thank you for shopping with The Cozy Homes. We are committed to delivering your order as quickly and safely as possible. Please read our shipping policy below.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders are not processed or shipped on weekends or public holidays.

• During busy seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Times

Estimated delivery times vary depending on your location:

• Domestic Orders: 5–10 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery address and the shipping method selected. Any applicable shipping fees will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available) so you can monitor your shipment.

Delivery Delays

While we strive to deliver orders on time, delays may occur due to factors beyond our control, including:

• Severe weather

• Customs clearance

• Carrier delays

• High shipping volumes

• Public holidays

We appreciate your patience and understanding in these situations.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.

International Orders

International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their country's customs authorities. These charges are the responsibility of the customer.

Contact Us

If you have any questions about your shipment or this Shipping Policy, please contact us:

Email: care@cozyhomesofficial.shop

We appreciate your business and thank you for choosing The Cozy Homes.